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This one year, part-time diploma programme provides the skills and knowledge for students to be competent in a broad range of managerial skills in tourism operations, travel and tourism marketing and product planning and development preparing them to meet the challenges of the ever changing tourism industry. The qualification allows for multi-skilling related to tourism and the travel industry.


Job roles
Individuals with this qualification are able to work in any sector of the tourism industry as a junior manager, manager or owner–operator of any style of small tourism business. Some managers at this level will specialise in certain fields; in the tourism industry personnel tend to specialise in operational functions or tourism marketing and product development roles.

Possible job opportunities would include:
    Visitor information centre manager
    Operations manager
    Manager – tour operations
    Manager – cultural tour operations
    Inbound groups manager
    Reservations manager or call centre manager
    Retail travel agency manager
    Visitor information centre manager
    Director (owner–operator small tourism business)
    Manager (owner–operator small tourism business)
    Sales manager
    Marketing manager
    Product manager
    Tourism manager
    Inbound sales manager.
Post Graduate Studies
Craft Level Syllabus
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